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ICI College of Employment Services for individual learners. Institute for Community Inclusion, UMass Boston CES: Job Development Bundle is a Course

CES: Job Development Bundle

Time limit: 365 days

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Full course description

CES: Job Development Bundle Curriculum

This bundle includes six courses with lessons on career planning, job-search techniques, networking strategies, the dual-customer approach, and understanding how to meet employers’ unmet needs.  Here are the 6 courses in this bundle: OR  Learn more about the Job Development Bundle.


          1. Principles of Career Development
          2. Strategies for Job Development: Part 1
          3. Strategies for Job Development: Part 2
          4. Business Perspectives
          5. Networking
          6. Job Creation


Principles of Career Development

In this course, you’ll learn the most effective ways to use individual assessments and
other planning strategies. These techniques can help job seekers focus on their skills and interests and get clearer about what various careers involve. You’ll find out about key strategies to help people overcome barriers to employment. This course also covers the relationship between disability benefits and employment, and how beneficiaries can make the most of work incentives.

Lesson 1: Everyone Can Work
Lesson 2: Person-Centered Planning
Lesson 3: Assisting with Barriers to Career Development
Lesson 4: Tools and Assessment Strategies for Career Discovery 
Lesson 5: Using Mainstream Approaches for Career Planning 
Lesson 6: Earnings, Benefits, and Career Choice

Strategies for Job Development–Part 1

This course will show you how to develop a plan to help people find jobs. Topics include giving advice on disclosure and matching individuals’ desires and abilities with career opportunities. The course also includes guidance on the latest job-search and marketing techniques, including creating marketing materials, taking advantage of social media, and networking (both in person and online).

Lesson 1: Disclosure, Resumes, and Interviewing 
Lesson 2: Matching Job-Seeker Skills to Jobs 
Lesson 3: Marketing Materials for Job Development 
Lesson 4: Using Social Media to Market Job Seekers

Strategies for Job Development–Part 2

Job seekers are your customers — but so are the employers who can hire them. This course will explain the importance of understanding and responding to employers’ needs, and matching them to job seekers’ skills and interests. You’ll learn how to show employers that working with your agency is a win-win proposition. Topics include solving business problems, developing mutual confidence and trust with employers, supporting job seekers with online job applications, and negotiating hiring arrangements.

Lesson 1: Employer as the Customer
Lesson 2: Identifying Employer Needs
Lesson 3: Online Applications and Personality Tests 
Lesson 4: Negotiating the Hire

Business Perspectives

You’re focused on supplying workplaces with qualified job seekers, but what about the employer perspective? This course goes in-depth into the “dual-customer” approach to career development. You’ll learn about the functional use of labor-market information for the modern economy, using research to learn about employers’ experiences and workforce developmentstrategies, strategies for working with small and large employers, engaging in community and business networking, and collaborating creatively with employers and job seekers to make strong job matches.

Lesson 1: Serving the Employer Customer: Fostering Responsive, Timely, and Business-Driven Customer Service
Lesson 2: Understanding and Using Labor Market Information to Meet Workforce Needs 
Lesson 3: Shifting Perceptions: The View of Business Customers on Hiring and Retaining Workers with Disabilities
Lesson 4: Building Strong Business Partnerships


In a challenging economy, employment specialists and job seekers need to become
expert networkers. But what’s the best way to network? And what if networking feels uncomfortable? In this course, we offer tips about growing your network and those of the job seekers you work with. You’ll learn about weak and strong social ties, social capital, and social media. And we’ll go in-depth into two powerful networking techniques: elevator pitches and informational interviewing.

Lesson 1: The Hidden Job Market
Lesson 2: Elevator Pitches and Informational Interviewing

Employment Services for People with Mental Health Disabilities

Job seekers with mental health disabilities often encounter employment challenges,
and additional concerns may emerge if people have co-occurring issues. In this course, we’ll share approaches to help people with serious and persistent mental illness succeed in the workforce. You will learn best practices as demonstrated by research, the latest approaches for effective job development, techniques for engaging job seekers, and ways to support people in maintaining employment and succeeding in the workplace.

Lesson 1: Core Values and Principles
Lesson 2: Networking, Disclosure, and Job Development 
Lesson 3: Providing Support and Promoting Retention
Lesson 4: Co-occurring Issues and Other Challenging Behaviors

Job Creation

Some of the people on your caseload probably don’t meet the minimum requirements for the available jobs in your community. To help job seekers find positions that fit their unique skill sets, you’ll need to work closely with employers. In this course, you’ll learn how to identify unmet employer needs, match those needs with job seekers’ skills, and write employment proposals. We will also discuss self-employment as an alternative to traditional job placement.

Lesson 1: Using Job Seeker Skills to Target Employers 
Lesson 2: Identifying Employers’ Unmet Needs 
Lesson 3: Creating an Employment Proposal
Lesson 4: Self-Employment and Career Carving